* It is obligatory to have a valid ID card, such as a passport or UAE card.
* All children, regardless of whether they have guardians, should wear safety helmets.
* The facility is obligated to provide all the necessary equipment, such as ski and snowboard equipment, jackets, trousers, disposable socks, and snow boots.
* The Snow Bullet Ride requires children over eight, 125 cm tall, and 30 kg. No adult should weigh beyond 120 kg.
* Access to the slope is only open to skiers and snowboarders who have previous expertise.
* Some rides and features impose height and weight limits.
* In the area designated for encounters with penguins, mobile phones and cameras are not permitted.
* The Avalanche Café and the North 28 restaurant are the only places where it is acceptable to consume beverages and food for consumption on the cold side (Friday to Saturday, 8:30 AM to 12:00 AM; Sunday to Wednesday, 8:00 AM to 10:00 PM; Thursday to Saturday, 8:00 AM to 11:00 PM).
* Availability is a factor that determines whether or not the Snow Plus pass includes activities that are optional. A different activity that is included in the package can be selected by the visitor in the event that the activity of their choice is unavailable on the day of their stay.