* Each ticket is valid for one flight only.
* Due to flight safety restrictions, pregnant women will be unable to fly on The Dubai Balloon. However, they can purchase a lounge access ticket on site and enjoy a beverage while waiting for friends and family to complete their flight
* The Dubai Balloon At Atlantis is accessible for wheelchairs and baby strollers. Please speak to a Ground Crew member for assistance loading and unloading the balloon gondola. The wheelchair/stroller must have a braking/locking system to prevent unsecured movement in flight and this function will be checked and verified by the Ground crew before boarding. Please note that we have wheelchairs and strollers complying with the above requirements available on site for our guests' use, if needed.
* Eating and drinking during the flight are prohibited.
* Handbags and backpacks will be allowed onboard. However, big travel bags will not be permitted.
* For safety reasons, guests with the following conditions should not use this attraction: if you are prone to motion sickness and/or vertigo, if you have any heart and/or other health conditions, if you are pregnant, if you are under the influence of drugs and/or alcohol. People with other conditions aggravated by flight and/or elevation change should refrain from boarding the balloon. Overall, you should be in good health to fly. All minors under 12 years of age must be accompanied by a parent, legal guardian, or a responsible adult 18 years or older.
* Before boarding the flight, you will attend a mandetory safety briefing and need to complete a boarding pass, including a waiver. A Ground Crew member will collect the Boarding Pass before boarding.
* The maximum capacity of each flight depends on the weather conditions at the time.
* There is a retail outlet and coffee lounge. Guests will also have access to The Avenues at Atlantis.
* The bathrooms are located at The Avenues at Atlantis, close to The Dubai Balloon At Atlantis.
* Smoking is strictly prohibited onboard and at our facility.
